We ship to 20 countries worldwide. Shipping costs apply, and will be added at checkout. International shipping destinations, rates and times are listed here.
Yes! All local orders above RM120 are eligible for free shipping.
Minimum spend for free shipping for international orders varies by country. Find out more here.
It depends on where you are. Orders will take up to 3 business days to fulfil. Once fulfilled and dispatched, parcels will take 3 to 5 business days to arrive in West Malaysia and deliveries to East Malaysia typically take between 5 to 10 business days.
International deliveries can take anywhere from 2 to 10 business days. Refer to this list for more details.
An email with a tracking number will be sent to you once your order is confirmed.
We're a small business that makes a lot of our products to order. For that reason, we are not able to offer returns or exchanges.
All sales are final. To be eligible for a return, you must have received an incorrect product or size, or a defective item.
For all bespoke orders, kindly get in touch with us through the form on our contact page. A customisation fee will apply.
We are not able to accommodate any changes, customisations, or personalisations on orders placed directly through the website.
All chains and metal components are crafted from brass and plated in 18k gold or real rhodium. We only use cubic zirconia gemstones for all stone settings.
Yes! All products are nickel-free.
Absolutely! We carefully pick the loveliest blossoms, leaves, and stems from a variety of plants. We then press and preserve them using artisanal techniques that have been in our family for generations.
We craft all our floral arrangements by hand, using only 100% real foliage. This means that no two jewels are exactly alike.
Colours, arrangements, shapes, and forms of the floral components in every product will differ slightly from the on-screen photograph due to discrepancies in the foliage's natural make-up, lighting effects, monitor colour settings, and artisanal workmanship.
We would never want to disappoint. We work hard to remain consistent and closely adhere to what is advertised on our website and all social media platforms.
To keep plated jewellery and embedding resin looking shiny and new for as long as possible, it is best to avoid exposure to moisture, heat, chemicals and sunlight.
Water and chemicals will quicken the wear and tear on metal components while heat and UV rays can accelerate the discolouration of the resin and embedded foliage.