SHIPPING AND DELIVERY

Every purchase from The Petal Archive comes with a complimentary gift box. If you would like to combine a selection of pieces into one box for gifting, do send us a message (with your order number) to make special arrangements.

 

Important: Due to the Covid-19 pandemic, local and international shipping routes are experiencing logistical strain which may affect outgoing deliveries. As we do our best to get your orders to you in a timely manner, kindly prepare for some shipping delays. 

We really appreciate your support and understanding in these trying times and will be happy to assist wherever possible. Get in touch with us at hello@thepetalarchive.com. Thank you!

 

LOCAL SHIPPING

Standard shipping rates:

  • West Malaysia: RM8
  • East Malaysia: RM12
  • Free shipping for orders over RM120

Ready to dispatch in:

  • 3–5 business days

Estimated delivery times:

  • West Malaysia: 3–5 business days
  • East Malaysia: 5-10 business days

Once dispatched, a tracking number will be sent to the email address provided to us at checkout.

Kindly provide the recipient's contact number for courier booking purposes.

Standard shipping rates apply for redeliveries if parcels fail to be delivered or picked up and are returned to our studio.

 

INTERNATIONAL SHIPPING

International shipping is only available for select countries.

Find our list of destinations, delivery times and rates here.

Standard shipping rates and minimum spend to be eligible for free shipping vary by country.

Ready to dispatch in:

  • 3–5 business days

Estimated delivery times vary by country.

Once dispatched, a tracking number will be sent to the email address provided to us at checkout.

Kindly provide the recipient's contact number for courier booking purposes.

The Petal Archive has no control over handling fees, duties and taxes incurred and are unable to advise on the cost. We recommend checking with your local customs office for current charges before you order.

We will not be held liable for any delays due to orders lost in transit or held at customs due to local duties and taxes nor will we be responsible for the subsequent cost to release them. 

Standard shipping rates apply for redeliveries if parcels fail to be delivered or picked up and are returned to our studio.